ILLAFTrain’s training programs have been developed and are continually updated, based not only on the latest international management principles and practices, but also on field research, first-hand experience, in-depth knowledge of the region and the specific requirements of organizations.
Public training programs are open to participants from any organization. These participants have the opportunity to concentrate on their learning away from the job and without the pressures of day-to-day work. Participants also benefit from sharing experiences with people from other organizations and gain a new perspective on common problems. Check the upcoming public courses schedule here.
Most of the training programs listed in training areas can be offered "in-House" in English or Arabic and are then designed to effectively and economically meet the specific needs of the client. ILLAFTrain can also design and offer "in-house" programs on subjects that are not listed in this training areas. Check more here .
ILLAFTrain, through specialized and reliable programs in training and development, seeks to:
ILLAFTrain is committed to the provision of high-quality training programs and highly professional trainers. It grants certification to professionals in the human resources and technical fields based on recognized standards of training, expertise, and ethical behavior.
ILLAFTrain supports training through the provision of leadership, recognition, and excellence. ILLAFTrain trainers must meet strict criteria to qualify for approval at our institution. (See trainer accreditation standards)
That’s not all. In order to ensure adherence to the standards and philosophy of ILLAFTrain in training, our trainers remain under the supervision of ILLAFTrain. Also, all franchisees constitute an integral part of ILLAFTrain. They commit to preserve the philosophy and service standards of trainees and trainers to maintain the motto of quality training through its application, and adhere to high training and ethical standards.
Maintaining a high level of satisfaction among our trainees is a key goal of ILLAFTrain. Customer satisfaction and retention are main prerequisites for the success of our work. In order to achieve these goals, ILLAFTrain seeks to maintain a strong channel of communication with its trainees.
Temporary or apparent trainee satisfaction is not a goal in itself. We aim to ensure that our trainees have learned and benefited from the training programs attended at ILLAFTrain, and have utilized their knowledge at work and in society. Furthermore:
ILLAFTrain reimburses its trainees or compensates for any lost money or time caused by any problem faced at a training program or through a service.