Our Training Services

Public Training program

ILLAFTrain’s training programs have been developed and are continually updated, based not only on the latest international management principles and practices, but also on field research, first-hand experience, in-depth knowledge of the region and the specific requirements of organizations.

Public training programs are open to participants from any organization. These participants have the opportunity to concentrate on their learning away from the job and without the pressures of day-to-day work. Participants also benefit from sharing experiences with people from other organizations and gain a new perspective on common problems. Check the upcoming public courses schedule here.

In-House Training

Most of the training programs listed in training areas can be offered "in-House" in English or Arabic and are then designed to effectively and economically meet the specific needs of the client. ILLAFTrain can also design and offer "in-house" programs on subjects that are not listed in this training areas. Check more here .

ILLAFTrain Training Philosophy

ILLAFTrain, through specialized and reliable programs in training and development, seeks to:

  • Deliver the highest technical and human resources skills through trainers who enjoy the highest levels of professionalism, and the adoption of the highest training standards
  • Provide ILLAFTrain trainers with the necessary guidance, and training strategies, standards, and programs to develop their professional competence
  • Promote the methodological study of effective training skills, its processes and principles
  • Provide access to the latest information about training
  • Work continuously with trainees before, during, and after training through "ILLAFTrain Trainee Service Center.” The training process does not end with the conclusion of the training program. It practically starts after it.
  • Apply the findings of modern educational research in order to provide opportunities for social and intellectual interaction between trainers and education professionals
  • Grant ILLAFTrain certification, which are degrees awarded to individuals who meet or exceed the specified criteria. These are granted solely by ILLAFTrain certified trainers.

Commitment to quality training

ILLAFTrain is committed to the provision of high-quality training programs and highly professional trainers. It grants certification to professionals in the human resources and technical fields based on recognized standards of training, expertise, and ethical behavior.

ILLAFTrain supports training through the provision of leadership, recognition, and excellence. ILLAFTrain trainers must meet strict criteria to qualify for approval at our institution. (See trainer accreditation standards)

That’s not all. In order to ensure adherence to the standards and philosophy of ILLAFTrain in training, our trainers remain under the supervision of ILLAFTrain. Also, all franchisees constitute an integral part of ILLAFTrain. They commit to preserve the philosophy and service standards of trainees and trainers to maintain the motto of quality training through its application, and adhere to high training and ethical standards.

ILLAFTrain trainee satisfaction

Maintaining a high level of satisfaction among our trainees is a key goal of ILLAFTrain. Customer satisfaction and retention are main prerequisites for the success of our work. In order to achieve these goals, ILLAFTrain seeks to maintain a strong channel of communication with its trainees.

Temporary or apparent trainee satisfaction is not a goal in itself. We aim to ensure that our trainees have learned and benefited from the training programs attended at ILLAFTrain, and have utilized their knowledge at work and in society. Furthermore:

  • ILLAFTrain upholds its commitment to quality and excellence standards
  • ILLAFTrain enjoys ethical standards and maintains the confidentiality of all customer information
  • ILLAFTrain assures that its trainers possess the necessary change skills to inspire change among trainees and satisfy them
  • ILLAFTrain provides detailed descriptions of available training programs and services, and regular updates regarding any changes in investment values and program dates
  • ILLAFTrain seeks to establish a clear relationship with trainees, especially with regard to the benefits s/he is to expect after attending any given training program
  • ILLAFTrain follows up on the results of its products and services to trainees, and contacts them periodically to review and discuss their work, progress, and orientations.

ILLAFTrain reimburses its trainees or compensates for any lost money or time caused by any problem faced at a training program or through a service.